Effective Date: [21/09/2025]
Last Updated: [21/09/2025]

We aim to deliver your orders quickly and securely.

1. Processing Time

• Orders are typically processed within 1–3 business days after payment confirmation.

• Processing times may vary during peak seasons or holidays.

2. Shipping Methods & Delivery Time

• We offer standard and express shipping options at checkout.

• Estimated delivery time:

  • USA: 5–12 business days

  • International: 7–20 business days (depending on destination)

3. Shipping Costs

• Shipping costs are calculated at checkout based on your location and selected shipping method.

4. Order Tracking

• Once your order is shipped, you will receive a tracking number via email.

5. Customs & Duties

• International orders may be subject to customs fees, import taxes, or duties. These charges are the responsibility of the customer.

6. Delayed or Lost Packages

• We are not responsible for shipping delays caused by carriers, customs, or unforeseen circumstances.

• If your package is lost, please contact us at info@purehomy.com, and we will assist you.

📧 Contact Us for Refunds/Shipping Questions: info@purehomy.com